it all starts with
New Hope Center for Grief Support is a 501c3 charitable organization dedicated to bringing hope, healing, and new beginnings to adults and children grieving the death of a loved one.
Our vision as a bereavement resource center for Southeast Michigan is to see those who’ve come through our program create a safe, understanding community for others in grief and help change the way our culture responds to grief and loss. We do this through two methods:
- Direct grief support services
- Community Outreach, Training, and Practical Resources
As a Christian organization, New Hope Center for Grief Support is committed to serving all members of the community with love, courage, and humility. Our program is open to everyone, regardless of beliefs. Our primary purpose is to help people process their grief in a safe environment while staff and volunteers reflect the characteristics of Christ through our actions and service. Key scripture: 2 Corinthians 1:4
Our Program is built on Five Pillars:
- Age and loss specific Peer Support
- Grief Education built to help understand the uniqueness of each person’s grief journey
- Connection to others who’ve experienced loss, including social outings and events
- Empowerment of volunteer leaders to guide others along the grief journey
- Service opportunities that bring meaning and purpose after loss
New Hope Center for Grief Support was founded in 2000 by Cathy Clough, a woman who had experienced the pain of grief and the challenges of being a young widow raising three kids. As she healed, she found new beginnings in life by supporting countless others of all ages and losses through their own grief journey. Since then, New Hope Center has served thousands of grieving individuals and families throughout Southeast Michigan.
Rick Guttersohn, LLMSW
Rick started with New Hope Center for Grief Support in the summer of 2014, serving as Fund Development Director and Program Director before accepting the Executive Director position in May of 2017. Rick received his MSW from Wayne State University with a concentration in
nonprofit leadership. He received his BSW from Spring Arbor University and completed a two-year ministry internship at Lifechurch Canton leading small groups and serving people in recovery. Prior to that, Rick worked for ten years in sales and retail management before changing career paths and dedicating his life to serving hurting people.
Jennifer was brought on staff as outreach and event coordinator in the summer of 2018. Her passion and energy helped increase New Hope’s reach and impact, leading to her taking on the position of Assistant Director in April of 2019. She is a member of the Northville community and has two children who attend Northville Public Schools. She truly takes pride in the community she serves! Jennifer first connected to New Hope several years ago when her father passed away and her mother joined the program. She attributes the program to bringing hope, healing, and a new beginning to her family and is grateful to now help others.
Valerie joined the New Hope staff in May of 2018 as the Office Administrator. She graduated from Grand Valley State University in 2015 with a bachelor’s degree in psychology and a minor in writing. Valerie’s connection with New Hope started at a young age when, after losing her father, her family reached out for support and was one of the first families to go through New Hope’s program. Because of her experience, she grew up wanting to help others through grief and had even considered New Hope her “dream job” as a high school student! Prior to New Hope, Valerie worked with children who have autism and continues to volunteer at her church helping adults with special needs.
Board of Directors
Steve Rowley, Chairman
Tom Krause, Secretary
Jim Pilat, Treasurer
Cathy Clough, Founder & Executive Director Emeritus
John Baird, Founding Board Chairman
Join Our Team
New Hope (NH) is looking to add an Office Administrator (OA) to our staff to increase our ministry’s capacity and impact. This part-time position reports to the Assistant Executive Director and would average approximately 25-28 hours per week. This includes 5 flex hours per week to allow for any evening/weekend programs or events. Primary responsibilities would include overseeing day-to-day office operations, programming support, leading office volunteers, and technology and database management.
Roles and Responsibilities
• Assist the Director, Assistant Director, and Program Staff in the execution of the organization’s mission and vision.
• Provide administrative support to New Hope grief programming through organizing and managing volunteer coordination.
• Oversee day-to-day office operations, including technology systems, donation processing, banking, donor/volunteer databases, and inventory maintenance.
• Work with Assistant Director to communicate, acknowledge, and thank New Hope Stakeholders on weekly, monthly, quarterly, and annual basis.
• Coordinate office hospitality and delegate cleaning responsibilities.
• Organize, check, and care for office equipment and materials.
• Manage, recruit, and train office volunteers to assist with day-to-day office operations, projects, and tasks.
• Implement and manage registration processes for fundraising/special events.
• Support the New Hope Staff with onsite grief support services by directing incoming support calls, registration, communications, and general information to appropriate staff member.
• Manage New Hope calendar (website, Microsoft 365, and Internal Wall Calendar), social media, and website.
• Coordinate and execute monthly correspondence with Ministry Partners, Outreach, Schools, Hospitals, Hospice Organizations, and Funeral Homes.
• When necessary, support and represent New Hope Center for Grief Support at Outreach, Program, and special events.
• Assist Assistant Director with other administrative tasks as necessary.
Personal Qualifications and Expectations
• A solid Christian foundation with demonstrated spiritual and emotional maturity.
• Comfortable working in small, growing nonprofit environment with staff & volunteer teammates.
• Ability to implement office systems, manage volunteers, and organize & execute tasks.
• Bachelors level education preferred or equivalent office manager or executive assistant experience (including banking/bill paying).
• Proficient with computers and technology, including Microsoft Office 365.
• Demonstrates strong oral and written communication skills.
• Possess healthy self-care practices and professional boundaries.
• Experience with donor/volunteer database management preferred.
• Personal experience with grief and healing after loss is helpful.
• Some evening and/or weekend availability is required for programming and events.
Pay scale: $14-16 / hour
If you are interested in this position, please email email@example.com