Meet Our Team

Jennifer Frush
Executive Director
Jennifer came on board as the Outreach and Event Coordinator in the summer of 2018. Her passion and energy helped increase New Hope’s Reach and impact, leading to her taking on the position of interim, and then full Executive Director in January 2020. During this time, New Hope has extended its reach, serving more grievers with greater capacity by creating new loss-specific grief groups and new programs and reaching grievers in more geographic locations. She participates in the National Alliance for Children’s Grief online learning and webinars and other training. Jennifer sits on the following councils: Northville Community Cares, Ascension Community Health Advisory Committee, Community Mental Health Associations through St. Mary Mercy Hospital’s Let’s Continue the Conversation Committee. She collaborates with Wayne Western School Districts. She is a trained facilitator for The Leader in Me school programs. She developed and led training for The Seven Habit of Highly Successful Families for Marine Elementary School. Additionally, Hegira Health invited her to present at the Focus on Zero suicide prevention conference, moderating their celebrity panel. Like other staff and volunteers, she received Trauma Information Training and QPR (Question, Persuade, Refer) Crisis Training.
Jen spends part of her time training other organizations’ team members on how to support those in grief. She is also helping to create and implement curriculum to support grieving students based on their developmental stages. She has seen firsthand those who have come through our program in turn create a safe environment for new grievers and positively influence the way our society responds to grief.

Susan Arnould
Assistant Director
Susan joined the team in February 2022 as the Volunteer and Events Coordinator, and in October 2022 she took on the new role of Assistant Director. She has her college educational background in counseling and early childhood education, which has provided her with great experiences of working and helping others throughout her career.
Susan’s connection to New Hope began when she moved to the Northville area and wanted to get involved in helping in the community. Susan has experienced personal losses in her own life, and she has also walked alongside others through their grief journeys with her husband, who served as a pastor and now as a chaplain. Susan believes that the services and programming that New Hope provides are so beneficial, and the team of volunteers that want to serve and give back is so inspiring. Starting this year, Susan helps lead and support the teen group, and has seen firsthand how helpful grief support and building community with others can be during times of greatest loss. She is excited to be part of the New Hope team and help grow and bring these services to the community.
In her free time, Susan enjoys traveling, biking, running, camping, and spending time spoiling her nieces and nephews

Courtney Gillim
Grief Care & Volunteer manager
Courtney joined our team in October 2021. She is an Eastern Michigan University alum with a knack for event planning and a passion for helping others. In her spare time, she enjoys knitting, reading, and going camping with her family. She and her husband Matt have 3 children – Noah, Ella, and Jonah. Their family came to New Hope after losing their middle child, Ella Jane, at only 15 months. They have honored Ella through various volunteer opportunities at Mott Children’s Hospital, where she was a VIP patient. Courtney is excited to carry on in Ella’s memory through the work at New Hope.

Kathy Kochanek
Program Coordinator
Kathy came to New Hope in 2022 as a participant after the sudden loss of her husband. Participating in the ongoing groups, seminars, and 8-week workshops fueled her desire to help others find their own hope and healing after loss. Kathy became a facilitator in 2023 which eventually led to her role as a Program Coordinator.
Kathy went to the University of Michigan and has a background in environmental consulting, administration, and business. Kathy has two children, one daughter-in-law, two cats, and one dog. She is a passionate sports fan and reader who loves concerts, laughter, and fitness. Kathy’s goal is to advocate for both the peer group facilitators and the participants to strengthen New Hope’s grief support program.

Laurel Neitling
Circles of Hope Program Manager
Laurel joined the New Hope team in July of 2023. She graduated from Central Michigan University with a bachelor’s degree in psychology, and she earned her Master of Business Administration from Western Governors University. After losing her father at a young age, she found that grief support groups were pivotal to how she coped with her grief. This realization developed into a continued passion for psychology and grief support. She is an advocate for peer support groups and their ability to help people process their grief. After volunteering as a facilitator with New Hope, she knew that she wanted to work with New Hope in a greater capacity. She is thrilled to work alongside such a phenomenal group of colleagues and volunteers to bring much needed grief support and resources to the community.
In her spare time, Laurel enjoys traveling, reading, attending concerts, and spending time with family and friends.

Nick Pickard
Circles of Hope Program Coordinator
Nick joined New Hope in March of 2025. He is originally from Redford Township where he graduated from Redford Union High School as the President of Students Against Destructive Decisions. While in Redford, he was a volunteer baseball coach and worked with the Redford Jaycees at their annual haunted house. He now lives in Livonia with his wife Mackenzie and two daughters, Madelynn and Brynnlee. He is a board member for the Historic Wilson Barn in Livonia where he handles marketing and event coordinating. He is also a member of the nonprofit Friends of Livonia Arts. Nick has experienced many losses in his life. Before age 19, he lost his father, his uncle who lived with him, and multiple close family members. As an adult, he has experienced many losses, including his grandfather who raised him. He and his wife love to work out and stay active. You will always find them at the gym or running around the Livonia Community. He is very excited to have the chance to work with New Hope and help others with their grief. His passion is building community and helping others.

Autumn Marvin
Executive Assistant
Autumn joined New Hope in March of 2025. While she now lives in Farmington with her husband and their two cats, she grew up in Northville and graduated from Northville High School prior to attending Michigan State University where she completed her bachelor’s degree in Communication with a focus in Interpersonal Communication. After experiencing the loss of a grandparent that she was very close with as a child, Autumn is excited to be a part of the New Hope team and to help give back to her community through the services that New Hope offers.
In her free time, Autumn enjoys reading, cooking, going to the gym to stay active, and spending time with her family and friends.

Brynn Cemborski
Intern
Brynn joined New Hope as a Student Intern in January 2025 while working toward her Master’s in Social Work through the University of Kentucky’s online program. She previously worked in customer service, emergency response, and school systems. She and her children first found New Hope after losing her husband in 2021 and participating in workshops and ongoing support groups. After receiving so much support for her own family, she decided that learning to give the same support would be a meaningful way to complete her internship requirements.

Kaitlynn McWhirter
Intern
Kaitlynn joined New Hope in January 2025 as an intern. She is currently a Social Work major attending Washtenaw Community College in Ann Arbor. Kaitlynn found New Hope looking for volunteer opportunities and then needed a placement for an internship and chose New Hope. Kaitlynn chose New Hope due to losing her dad two years ago, thus understands the need for grief and support. Kaitlynn is working towards becoming a Social Worker due to her love for helping others and wanting to make a positive impact in others’ lives. Kaitlynn is excited to learn, grow, and serve while interning at New Hope.
In her free time, she enjoys being in nature, traveling, crafting, and spending time with family and friends.
Do you want to join our team and help bring hope, healing, and new beginnings?
Learn about our open positions below.
If you are interested in an open position, please email your resume and cover letter to Susan at susan@newhopecenter.net.
There are no open positions at this time. Stay tuned!